PRIVACY POLICY
Effective Date: June 1, 2025
INTRODUCTION
Kazim Mirza DDS Inc, doing business as Zen Endodontics (“we,” “us,” “our,” or the “Practice”), operates the website https://zenendodontics.com (the “Website”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Zen Endodontics
22230 City Center Drive
Hayward, CA 94541
Email: hi@zenendodontics.com
Phone: 510-901-7210
INFORMATION WE COLLECT
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Request an appointment through our Website
- Sign up for our newsletter or email communications
- Contact us with inquiries
The personal information we collect includes:
- Full name
- Phone number
- Email address
- Any additional information you choose to provide in correspondence with us
Information Automatically Collected
When you visit our Website, we automatically collect certain information about your device and browsing activities, including:
- Device Information: Browser type, operating system, IP address, device identifiers
- Usage Data: Pages visited, time and date of visit, time spent on pages, click patterns, and other diagnostic data
- Location Information: Approximate geographic location based on IP address
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your interactions with our Website. These technologies help us:
- Analyze Website traffic and usage patterns
- Remember your preferences
- Provide targeted advertising through retargeting campaigns
- Measure the effectiveness of our marketing campaigns
Types of Cookies We Use:
- Essential Cookies: Necessary for Website functionality
- Analytics Cookies: Help us understand how visitors interact with our Website
- Advertising Cookies: Used for retargeting and measuring advertising effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our Website.
Third-Party Analytics and Advertising
We use third-party services for analytics and advertising purposes, including but not limited to:
- Google Analytics
- Facebook Pixel
- Other similar analytics and advertising tools
These services may collect information about your online activities over time and across different websites when you use our Website.
APIs and Embedded Content
Our Website may use various APIs and embed content from third parties, including:
- Google Maps API for location services and directions
- Other third-party widgets or embedded content
These services may collect information directly from your browser when you interact with them.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and respond to appointment requests
- Send newsletters and marketing communications (with your consent)
- Improve our Website and services
- Analyze Website usage and trends
- Comply with legal obligations
- Communicate with you about our services
- Provide customer support
- Conduct retargeting advertising campaigns
- Protect against fraudulent or illegal activity
DISCLOSURE OF YOUR INFORMATION
We may share your personal information in the following circumstances:
Service Providers
We share your information with third-party service providers who assist us in operating our Website and providing our services, including:
- Email marketing services
- Electronic medical records software providers
- Dental insurance verification services
- Analytics and advertising platforms
- Web hosting services
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- Court orders or subpoenas
- Government agency requests
- Legal proceedings
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may disclose your personal information for any other purpose with your informed consent.
DATA RETENTION
We retain your personal information indefinitely unless you request its deletion. You have the right to request deletion of your personal information at any time by contacting us using the contact information provided above.
YOUR CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act:
Right to Know: You have the right to request that we disclose:
- The categories of personal information we have collected about you
- The categories of sources from which personal information is collected
- The business or commercial purpose for collecting personal information
- The categories of third parties with whom we share personal information
- The specific pieces of personal information we have collected about you
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, please contact us at hi@zenendodontics.com or 510-901-7210. We will respond to your request within 45 days.
California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA:
- We honor Do Not Track signals and Do Not Track browser settings
- Third parties may collect personally identifiable information about your online activities when you use our Website
- We will notify you of any changes to our Privacy Policy on this page with an updated effective date
“Shine the Light” Law
California residents may request information about disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information provided above.
CHILDREN’S PRIVACY
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information from our records.
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
EMAIL COMMUNICATIONS
If you have subscribed to our newsletter or email communications, you may opt-out at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us directly at hi@zenendodontics.com
FUTURE PAYMENT PROCESSING
While we do not currently accept online payments through our Website, we may implement this feature in the future. If we begin accepting online payments, we will update this Privacy Policy to include information about payment processing, including:
- Types of payment information collected
- Security measures for payment data
- Third-party payment processors used
- PCI compliance standards
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or change this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our Website with a new effective date. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
ACCESSIBILITY
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need assistance accessing or understanding this Privacy Policy, please contact us.
GOVERNING LAW
This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of law provisions.
Last Updated: June 1, 2025
Zen Endodontics
A DBA of Kazim Mirza DDS Inc